Network Operations Center

Service Never Sleeps

The FiberLight Network Operations Center (NOC) is standing by to address all your service needs – day or night, rain or shine.

Our trained technicians can assist you with the following requests:

  • Tag & locate tickets
  • Survey requests
  • Trouble ticketing
  • Ticket status updates Relocations

To engage our NOC, please call 800-672-0181 or send us an email at

For service-impacting outage escalations, please follow the escalation procedures you received from your FiberLight account team.